No. Zero app downloads required. Guests simply scan the QR code on your table with their phone's camera, and the voice ordering interface opens instantly in their web browser. Works on any iPhone, Android, or tablet. No account creation, no login, no friction—just scan and speak.

Most restaurants are live in under 1 hour. We build your menu from your existing PDF (30 minutes), generate branded QR codes (10 minutes), and configure your kitchen dashboard (15 minutes). You print the QR codes, place them on tables, and start taking orders. The fastest setup on record was 38 minutes. No hardware installation, no staff training required.

SWAI connects seamlessly with major systems including Oracle MICROS, Toast, Square, Lightspeed, TouchBistro, and Revel. We integrate via API (preferred), email/print, or you can use SWAI's built-in kitchen display. Orders appear exactly as they would from a traditional server—with table numbers, modifications, and allergy warnings highlighted. Setup takes 15-30 minutes. No workflow changes to your kitchen.

SWAI focuses purely on ordering—payment happens through your existing system. Guests order via SWAI, enjoy their meal, then pay as usual at your POS or with your payment terminal. Nothing changes in your payment process. (Integrated payment options coming Q1 2026 for Enterprise customers who want end-to-end ordering and payment.)

SWAI runs on AWS with 99.9% uptime and automatic failover across multiple regions. If your local internet fails, orders queue locally and sync automatically when connection returns. In 8 months with 500+ restaurants, we've had zero service outages. If you experience any issues, our support team responds in under 2 hours (Professional plan) or immediately (Enterprise plan). Your restaurant likely already relies on internet for your POS and payments—SWAI adds no additional risk.

SWAI achieves 95%+ accuracy across all 29 languages. We use state-of-the-art AI specifically trained on restaurant environments—background noise, multiple accents, regional dialects, and food terminology. SWAI doesn't just transcribe words; it understands context. It knows "medium rare" goes with steak, not pizza. It captures complex modifications like "extra vegetables instead of rice, dressing on the side" perfectly. Compare this to human servers at approximately 70% accuracy (industry standard).